Blackfoot hosting

Testimonials

• 
  Nicholas J. Bradley, www.njbradley.net
  "I have used Blackfoot for my hosting purposes over the past two years and it has been a dream experience. From the initial account signing-on (very easy and straightforward) to the publishing of my own site, there have been no problems or hiccups at any stage. There has never been any down-time from their servers and Blackfoot provide what seems to be a totally reliable service. If I have needed support, the help desk has responded quickly and effectively.
  I have recommended several of my friends and colleagues to use Blackfoot and they, like me, have found the whole experience positive and rewarding.
  I would give unreserved recommendations for Blackfoot to anyone who wants a reasonably-priced, reliable and friendly web-host."
  

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News

1st November 2008

There have been 3 major announcements at Blackfoot this month, including a (some would say) long overdue website redesign. The new design has met with great applause due to its clarity and simplicity. Simplified hosting solutions has been our motto from the start and we tried to focus on that for the new design. After careful study of the top UK hosts we have reduced our .com pricing to beat the main competitors and position us firmly as one of the cheapest. We have also introduced a new 'Home' hosting plan ideal for a photo album, blog or hobby site etc. The package is packed with plenty of features and ample web space plus multiple easy install scripts to get you up and running quickly. As with all the hosting packages it uses cPanel control panel. With a generous web space allocation and the inclusion of MySQL (database) this package is extremely well priced for an entry level plan.

As we continue to grow and learn we hope that those that join us as part of the Blackfoot family (staff and customers) will enjoy the experience of developing their online projects with us.

Please contact us with any questions or suggestions.

FAQ

• How long has Blackfoot been in business?
  Blackfoot have been hosting clients worldwide since 1999 and we are proud to say that many of our first customers are still with us as we near our 10th anniversary. You may wish to look at the testimonials page to see what our customers have to say about us here Testimonials
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• What level of support do you offer?
  Blackfoot provide support for all aspects of our services and we are proud of the prompt personal support that we are able to give to our clients. General support is available from 9am to 10pm every day. All of our support is handled by email and the help desk – please feel free to ask any questions that you may have using our help desk, or you can email support, account or sales at blackfoot.co.uk depending on your query. We have online documentation as well as flash tutorials to guide you through your hosting features too.
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• What forms of payment do you accept?
  We welcome credit / debit card payment using MasterCard, Visa, Visa Delta, Visa Electron, Visa Purchasing, Switch, Solo, and JCB cards via our online payment providers Worldpay and Paypal (a Paypal account is not a requirement and we can accept Amex cards via Paypal). We also welcome payment by Cheque or postal order. Details of where to send your cheque are provided in the signup email.
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• How long after signing up will my account be available for use?
  We will always attempt to process your order as soon as possible – normally you will receive your welcome email containing details of how to login to your new account within an hour of us receiving your payment - very often within minutes. You will then be able to login to your Control Panel immediately and begin to upload your files and configure your account as you require, even before your domain has propagated so that your website can go live as quickly as possible.
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• How does your money back guarantee work?
  Blackfoot offer a 30 day money back guarantee with all hosting accounts. If you wish to cancel your hosting account within 30 days of signup we will refund all hosting costs in full – domain registration and our other services are non-refundable. Please see our terms and conditions for further details.
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