Blackfoot hosting

Testimonials

• Nicholas J. Bradley, www.njbradley.net
  "I have used Blackfoot for my hosting purposes over the past two years and it has been a dream experience. From the initial account signing-on (very easy and straightforward) to the publishing of my own site, there have been no problems or hiccups at any stage. There has never been any down-time from their servers and Blackfoot provide what seems to be a totally reliable service. If I have needed support, the help desk has responded quickly and effectively. I have recommended several of my friends and colleagues to use Blackfoot and they, like me, have found the whole experience positive and rewarding. I would give unreserved recommendations for Blackfoot to anyone who wants a reasonably-priced, reliable and friendly web-host."

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• Janice Adams, www.northernantiques.co.uk
  "I would just like to say that the support team at Blackfoot have been absolutely fantastic in their support. All too often people are ready to complain about service/s they recieve but appreciation is not shown when the service level is high. I am more than happy to recommend Blackfoot to anyone, particularly those with little knowledge about hosting, (like myself), as the level of support given here is outstanding. Thanks to all the support team and I hope that I offer the same level of professionalism in my new business as is given here."
  Janice Adams
• Gary Johnson, www.3dprecision.co.uk
  "I've used Blackfoot for my hosting for a number of years; personal websites, enthusiast sites and forums and now for business purposes. They have always reacted quickly to problems, even through the night! Uptime is fantastic with no break in service that I can remember, and that's in over 5 years. I would recommend Blackfoot to others looking for hosting based on the above.
  Thanks again."
  Gary Johnson
• Gavin Wraith,
  http://www.kingston-lewes-pc.gov.uk "Our parish council website has been hosted by Blackfoot since January 2005. They enabled our parish council to obtain a .gov.uk domain name and have provided it with reliable service. Despite the fact that I use an out- of-date and exotic computing platform, I have always got prompt and friendly help."
  Gavin Wraith
  webmaster@kingston-lewes-pc.gov.uk
• M Gallagher, www.merseyrock.co.uk "We have been with Blackfoot for around 4 years now. We can without doubt state that your company has been fantastic with us from day one. On the rare occassions we have had a problem, its been dealt with quickly and effectively. Communications are second to none as is the follow up service. We would like to thank you for your support over this time period and intend to be with Blackfoot for as long as you will let us."
  M Gallagher
  ntvmike@aol.com
• James Blackman, www.cocoonfxmedia.co.uk "I was recommended to use Blackfoots' services back in 1998, and I have not looked back. I am always impressed with the speed and the level of response to any questions I might have."
  James Blackman james.blackman@cocoonfxmedia.co.uk
• Mr J N Brand, jnbrand.co.uk "Can I also take this opportunity to compliment you on your level of service. It may be by email only but in the two cases I have had to call on your support I have been impressed by both the speed of response and the competence of the technical support provided by Blackfoot. I would have little hesitation in recommending your service to others."
• Terry Birch-Machin, www.thepons.co.uk "Many thanks once again for an excellent service. Time and again you come up with the goods - I use and recommend Blackfoot for three reasons: Price, Usability and most of all the superb support you have always given. No one else comes close :)"
• "As a web designer I work with many hosting companies and I have to say you are one of the most efficent and cooperative I have come across. I would highly recommend you." Ben Robertson
  Web Designer
• Neil Angus, www.cree8.co.uk "About time that I shared my experience of Blackfoot over the past 8 months, just fantastic in all matters. Outstanding response to help requests, very patient with what must sometimes seem very basic questions and every one is handled with speed, accuracy, courtesy and occassional humour (very welcome). Site Studio is an excellent tool, we now have a reseller package and this has helped develop another offering to our customer base. "Simply the Best" just is not enough."
• Margaret Garrett, www.dundela.net
  "Thank you so very much!!! Tonight I bought the domain name, www.dundela.net/ through your hosting company and I cannot believe that within just two hours my Web site (which is about my beloved football team, Dundela FC), is up and running for all to see. I hope I have sent this to the correct department, if not would you please pass on my kudos. Thank you, Blackfoot, you totally rock!!!.
• Asad, www.speedydomainreg.com
  "I have never used a web host such as Blackfoot that are so professional your support is next to none. An excellent service. My colleague recommended you and to be honest it's the best move I have made.
  Many thanks for all your help
  Kind Regards"
• Jason Piggott, onebrightspark.co.uk
  "Thank you so much for all your help - truly outstanding service as always.
  Many thanks" ideas@onebrightspark.co.uk
• Sandre Jackson, www.norbertines.co.uk
  "Very many thanks for all your help. I am very impressed with the efficiency of Blackfoot hosting, both regarding the speedy set-up when we opened our account and also for your prompt replies to our queries and questions, and would happily recommend Blackfoot to others.
  Again, many thanks,
  Yours sincerely,
  Sandre Jackson"
  
• "What superb support.Thank you, I am totally impressed with Blackfoot - obviously a totally professional host. I can honestly say I am simply gobsmacked with the level of expertise and efficency, thanks v much, really good work!! I was recommended you as a host and everything my friend said is amazingly true, very good, congratulations and a marvellous tech support service you do provide!"
  Malcolm Brown
  falkor@horserangers.co.uk
• Andrew Palmer-Douglas, www.opposite.com "I have used quite a few web hosting services over the years and I can honestly say without a doubt that Blackfoot is the best that I have found. The company not only provides a quality and cost effective service but also offers a wide variety of features and options that makes running a website almost a pleasure.
  However, what makes Blackfoot different from other hosting companies is the level of costumer service it offers, it is absolutely first rate, every email is promptly responded to and all queries answered. I once even requested to have a perl module installed so that a feature of my site would work, this was done straight away without any fuss, whilst most hosting companies would have totally refused.
  If you are wondering if you should host with Blackfoot, the answer is yes."
• Kate Rimer, www.thelovegods.com "Just to re-affirm that I think Blackfoot rock!! Thanks to all who work there and for doing such a fab job!
  Warm regards"
• "The Blackfoot hosting services come with my highest recommendation. As a web designer, I have tried and tested quite a few different servers but none compare to Blackfoot. I have already created hosting accounts for 17 different clients with Blackfoot and not one single problem. I'm happy because my clients are happy. As for technical support 10 out of 10."
  Barry Knight
• Martyn Hicks, www.martynhicks.co.uk
  "After 3 months I would like to say I am impressed with Blackfoot hosting. My previous host offered hardly any control over my account and sometimes request for support took ages. So far I have found Blackfoot to be extremely reliable and good value, support queries were answered quickly and I love the amount of control I have over my websites. Thanks."
• Christophe Mouze, www.yogaholidays.net
  "I have many reasons to be happy that I chose your company to host my websites (excellent value for money, fast friendly support, comprehensive range of service). One of the least mentioned ones is that you provide statistics not only with Webalizer, but also with Awstats, which is so much better. I realised lately that most Webmasters don't use it (their loss), and some of the stats that it gives (and that Webalizer doesn't provide) are most useful to me. Congratulations to whoever had the idea of providing it. Thanks to all for the great work you're doing."
• Stewart Fellows, www.woodpeckerscc.co.uk
  "I'd also just like to say a quick thank you for providing such an excellent service - this was the first website I have set up from scratch and I spent a lot of time researching who I should use for the hosting (especially because the budget for the venture was extremely limited), so I was extremely pleased when I found your blend of price and functionality. Obviously I was a little apprehensive having had no experience with any web hosts before, but you have more than lived up to the glowing reviews I had read! I will certainly be using you again for the next website I set up :D I think I've run out of superlatives now; one final thanks and I'm done...
  Cheers
  
• John Johnston, http://www.healthandsafetytips.co.uk
  "When I first started to learn about web design and running a business online, Blackfoot was recommended by a friend who has 7 accounts with Blackfoot. At first, I thought the testimonials section was too good to be true, but I now find myself compelled into writing to show my satisfaction. Where do I start...
  Answers to daft questions usually within 10 minutes, or even less! Answers to not-so-daft questions usually within 10 minutes, or even less! Clear and accurate solutions to ALL of my questions each time. The price and features of the packages are almost too good to be true, I have upgraded once already and wouldn't hesitate to upgrade again. Fast servers for downloads and servers that very rarely have a problem, even IF they do have a problem, it is fixed promptly and with little disruption to my visitors.
  I have recommended Blackfoot a few times now to others with a couple of sign-ups and will continue to recommend Blackfoot whenever the chance arises.
  Thank you Blackfoot for taking the stress out of running my online business".
  HSfB@healthandsafetytips.co.uk
• Kevin Tomlinson, www.hungrysoul.co.uk
  "I would just like to say that I am so pleased that I found Blackfoot. For the last two years I have put up with a host that nearly drove me to despair with incorrectly setup accounts, server down time, unanswered support requests and much more. When support requests were answered the advice was nearly always wrong or the solution promised not carried out. Your service is a breath of fresh air and your servers are like lightning. Thank you so much and please, please keep it up :)" kevin@hungrysoul.co.uk
  
• Geoff Ruzgar, www.cosmicpcs.com
  "Just a short note to say a big thank you for the way you look after my accounts and hosting. I am a very busy person and find your monitoring and reminder service a real boon.
  Keep up the good work."
  Regards
  
• Mark Reedman, www.2amase.org.uk
  "Thanks for getting back to me... We're just learning, so all the support we can get is very much appreciated. However, I wanted to add that the whole Blackfoot experience (including this service) is fantastic. We've been so impressed with the set-up that we want to tell the whole world (and will) Certainly refer any clients to you for web hosting.... we trawled many in searching for the best web host.... you were the best and haven't let us down!! Thanks a million!!"
• www.warringtonchoir.org.uk
  "Very impressed at both the speedy response, clarity of the message & detail of the response. As a fellow member of a helpdesk, I wish some of my colleagues could attain such a high quality of customer care !
  I have had the greatest pleasure in promoting both your organisation & quality of customer service to the Committee who are grateful for all your efforts."
  Many thanks again.
  lander-close@ntlworld.com
  
• Tim Howe, www.knowhowe.co.uk
  "Renewing my reseller package today I suddenly realised that I have been meaning to send you a thank-you note for a whole year now! Your service has been exemplary in every respect: I have never waited for a helpdesk response for longer than a few minutes, no matter what the subject matter; your servers are always up and are fast; you keep your software up-to-date; and you seem to care about your customers. The latter is woefully rare in my experience, and I have been recommending you whenever possible!"
  Thanks,
  Tim Howe
  tim@knowhowe.co.uk
  
• Richard Bruce, www.greenocktelegraph.co.uk
  "Thanks again for that. I don't know what we'd do without your help. I can't think of any other ISP that puts that kind of attention to detail into a day-to-day transaction, and you can quote me on that! Unfortunately you can't get any higher up my "companies to recommend" list as you're already at the top :-) "
  rbruce@cfpress.co.uk
  
• Trish Grant, www.equine-help.co.uk
  " Blackfoot are an excellent hosting company who I can't recommend highly enough. They are happy to deal with the smallest of problems and are quick to reply to emails. The staff are polite and helpful. Everything about Blackfoot is so easy to understand and follow, it's just great :) "
• Dan Sheridan, www.spinningaweb.co.uk
  "I think that this is a wonderful service that you provide - and would just like to say thanks! "
  info@spinningaweb.co.uk
  
• Phil,
  www.gravity-slaves.co.uk "I just wanted to let you know how extremely happy I am with your hosting service that I signed up to last month. My initial decision was made due to the speed and quality of e-mail replies to my pre-sales enquiries. This speed was maintained after you took my cash as my account was up and running in a morning (20 minutes after my invoice was payed!) Beyond that I remain impressed with the array of tools available in the control panel such as phpmyadmin, file manager, web stats and webmail. As a webmaster of a frequently updated site, these are invaluable to me.
  Overall, an excellent package that I wouldn't hesitate to recommend - just not to any 'competition'! Keep it up!"
• "I would like to take this opportunity to say thank you for all your help and patience in the past, and that I am very happy with your company, not only the uptime , help, support etc I am really glad I chose your hosting company.
  Thanks for now " Pedro Tubridy
  Highland Celtic Leather
• Mark Roberts, http://www.idotcommunications.co.uk
  "I have to say that Blackfoot hosting has to be one of the best hosting companies we have ever come across. Over the years we have known a fair few Hosting companies, and Blackfoot, beat them all hands down. Their high level of service and immediate Customer Support coupled with their competitive prices, makes the "rest" look pitiful. I would seriously recommend, anyone, even considering either changing host, or getting new hosting to go with Blackfoot. Keep up the good work! You have been a pleasure to deal with".
• Brian, http://www.brian-hayes.net
  "Just a quick note of praise. I cannot believe my luck in coming across you and Blackfoot. Compared with the other people I have to deal with over the net you are by far the best. I get good service from one but at a price but no control panel. Others are never there or do not return emails. Others do not allow the use of generic ftp programs. Thanks again."
• Val Pigg, http://www.yousign.co.uk
  I have used your service to host several sites so it was a pleasure to see how far you have come. The new look of your website is very professional and it certainly reflects your image in a positive way.
  Keep up the excellent work.
• Tom Crawley, http://www.freeaccess.com.au
  "Many thanks - it's great to deal with someone who cares about customers."
• Pat, http://www.comebiking.com
  "I'm really impressed with the support given me and the speed ofyour responses. Thanks for everything. My website is working perfectly now.
  Thanks again."
  John.Ashwell@btinternet.com
  
• Jamie Hill, http://www.shopsatdown.co.uk
  "What would I do without you? I would like to say a big thank you to all, for the outstanding help over the last few months. If it wasn't for you my new business would never be launched, however, you are always willing to help on any queries I may have."jamie.hill@extradesign.co.uk
  
• Eli, Grill family
  "It’s people like you that make Blackfoot a superior service orientated ISP. Thanks for all your work and time."
• "Just to say thanks for the swift action on this. It might seem tacky to say, but every time I deal with your support desk I am always very impressed on your clear and concise information as well as the speed you reply. Keep up the good work, it is much appreciated.
  Regards
  Toby Abrey
• Ian Allerton, ian.allerton@btinternet.com
  I would like to thank you for all of your help and your very prompt responses to my queries. You certainly are very different to the previous hosts I have used and shall recommend you to everybody that I can.It is indeed fixed, even more thanks in your direction. The last host I used would take days to reply in cryptic one sentence messages yet you look into it & fix it in 10 minutes."
• Garry Greenhough, http://www.africanmosaic.com
  May I just say the service is great and I'm enjoying using all the functions that are on offer with my Blackfoot Ecommerce Account.
  webmaster@greenhough.com
  
• Barry O'Toole, http://www.radiatorplus.ie
  "I would like to start by thanking you for your prompt reply to my support questions. I think that your service is very good and very cost effective. I will definitely do business with yourselves in the future with any of my clients."
  botoole@eircom.net
  
• Craig G., http://www.healthcareltd.co.uk
  "I would just like to say thank you to you and Blackfoot for the prompt & helpful support you give. Credit must be given where it is due...I have yet to find an internet company that provides such an efficient support system that you do – apart from ourselves!I must tell you that I am moving the domain which I recently purchased and hosted with "another host" because they have no idea about after sales service.I recently purchased a Reseller Account with access to unlimited sub domains at £ 500.00 + vat per year, and asked them to activate certain sub-domains 24 hours ago and have still had no response from them even after calling and speaking to them.I have subsequently cancelled my account with them and upgraded my account to your Reseller Account so that I can host all my domain names with your company.The service & support I have received from you is excellent & I have recommended you to a number of people already.Keep up the good work.Please fell free to use this Testimonial as required."
• Stelios Jijikakis, http://www.cvonscreen.com
  "I want to thank you for your great services! I think you are the fastest and the best web hosting providers I ever had!"
  stelios@cvonscreen.com
  
• Les Simpson, http://www.rareanddeleted.com
  "We really appreciate what you have done for us so far. You've been a tremendous help.Thanks for your help. At last we have it sorted. I think that you should take the rest of the year off at our expense the amount of work we sent you. By the way did we tell you that we have been kicked off every other host in the world. Something to do with causing mental stress?)"
• Andrew Manneringhttp://www.shergold.co.uk
  "I have been exceptionally impressed with your company's efficiency and inhumanly speedy response to my queries. Do you ever sleep? ;) Also the technical facilities available are proving to be solid and reliable, as well as fully featured - excellent effort!"
  andrew@shergold.co.uk
  
• "I would like to take this opportunity to express how pleased I am with the service I have received from blackfoot.co.uk especially the support department.
  Thank you very much for the excellent service."
  Mr Daniel R Williams
• Neil Stevenson, Partner Sherwood Models, Nottingham,
  "Finding a company that offered name registration, QDCat shopping cart software and secure ecommerce hosting all for less than £200 was unbelievable. Surely there must be a catch? Perhaps the after sales support was poor? To state the help and technical advice that we have received was exceptional would be an understatement. We are still in the early days of ecommerce but we certainly would not have got this far without the expert support of Blackfoot and a little help from their friends at QDCat. We cannot thank you enough."
• Colin GraingerDatabiz
  "I have dealt with quite a few Web Hosting Companies over the past few years, but 'Blackfoot' truly stands out as a shining example to all of them. With super-fast, very friendly and efficient support, excellent value hosting packages on offer, and what appears to be 100% up time, they are always a pleasure to work with and seem to go out of their way to help you.So here's a message to the rest of you Hosting Companies out there:-This is how it should be done guys!."
• JOE MALIKDirectorFor Technico Ltd
  "This is to state as a compliment that compared to other ISPs we found BLACKFOOT quite efficient, very competitive and thankfully cooperative in many respects. I would recommend their services to anyone!"
• Mark HoltIntegrated Website Design Ltd
  "I have just started using Blackfoot and all seems easy to operate. When I had a problem they emailed me back immediately."
• Gregg ManningSC Stampshttp://www.scstamps.co.uk
  "As a business new to e-commerce, the experience could have been one of misery during the setting up but with the personal service that was offered to me by blackfoot, it has enabled my business not only to thrive but helped me through a steep learning curve. I would have no hesitation in recommending Blackfoot to any business looking to establish themselves in the world of e-commerce."
  greggmanning@scstamps.co.uk
• "Blackfoot are by far and away the most user friendly web service I have tried. Their response times mean that I have never been left without a service and somehow whatever time of day/night I call, they are always there to help, no matter how small the problem. An excellent provider and very good value for money too."
• Andy Cooper Andy@Air-head.com
  www.Air-head.com
  "A big thanks to Blackfoot.You have been a great help with all my internet needs, Registering site names at the best price around, E commerce and loads more. It has been good to know that I could rely on you and know that my account is in good hands at all times. Once again a BIG thanks."
• This client has compared Blackfoot to his other Internet Service Providers and we did quite well! Check out the results:http://www.chipwork.com/waxery/hostrant.html

News

1st November 2008

There have been 3 major announcements at Blackfoot this month, including a (some would say) long overdue website redesign. The new design has met with great applause due to its clarity and simplicity. Simplified hosting solutions has been our motto from the start and we tried to focus on that for the new design. After careful study of the top UK hosts we have reduced our .com pricing to beat the main competitors and position us firmly as one of the cheapest. We have also introduced a new 'Home' hosting plan ideal for a photo album, blog or hobby site etc. The package is packed with plenty of features and ample web space plus multiple easy install scripts to get you up and running quickly. As with all the hosting packages it uses cPanel control panel. With a generous web space allocation and the inclusion of MySQL (database) this package is extremely well priced for an entry level plan.

As we continue to grow and learn we hope that those that join us as part of the Blackfoot family (staff and customers) will enjoy the experience of developing their online projects with us.

Please contact us with any questions or suggestions.

FAQ

• How long has Blackfoot been in business?
  Blackfoot have been hosting clients worldwide since 1999 and we are proud to say that many of our first customers are still with us as we near our 9th anniversary. You may wish to look at the testimonials page to see what our customers have to say about us here Testimonials
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• What level of support do you offer?
  Blackfoot provide support for all aspects of our services and we are proud of the prompt personal support that we are able to give to our clients. General support is available from 9am to 10pm every day. All of our support is handled by email and the help desk – please feel free to ask any questions that you may have using our help desk, or you can email support, account or sales at blackfoot.co.uk depending on your query. We have online documentation as well as flash tutorials to guide you through your hosting features too.
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• What forms of payment do you accept?
  We welcome credit / debit card payment using MasterCard, Visa, Visa Delta, Visa Electron, Visa Purchasing, Switch, Solo, and JCB cards via our online payment providers Worldpay and Paypal (a Paypal account is not a requirement and we can accept Amex cards via Paypal). We also welcome payment by Cheque or postal order. Details of where to send your cheque are provided in the signup email.
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• How long after signing up will my account be available for use?
  We will always attempt to process your order as soon as possible – normally you will receive your welcome email containing details of how to login to your new account within an hour of us receiving your payment - very often within minutes. You will then be able to login to your Control Panel immediately and begin to upload your files and configure your account as you require, even before your domain has propagated so that your website can go live as quickly as possible.
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• How does your money back guarantee work?
  Blackfoot offer a 30 day money back guarantee with all hosting accounts. If you wish to cancel your hosting account within 30 days of signup we will refund all hosting costs in full – domain registration and our other services are non-refundable. Please see our terms and conditions for further details.
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